Refund and Returns Policy
We ask you to be extra thoughtful when purchasing from Wild Folk. We are a small business trying to have a lesser impact on the planet. Therefore we do not offer returns or exchanges. We only sell good quality secondhand and vintage items. All signs of age will be listed in the description of each item and we consider this to be part of the over all appeal. We are more than happy to answer any questions or send additional photos of an item to help you make a better shopping choice. If there is a problem with your item upon delivery please let us know and we will make it right.
Each piece is thoughtfully handpicked from items already in circulation. This means that all items are either preloved, vintage, reclaimed or upcycled back to life. We focus on the life cycle of each product and we rise to the challenge to find creative ways to reuse our waste. We rework denim to make it unique and add character. We alter and mend pieces to extend there life so they can be enjoyed for longer. We rescue old fabric by naturally dyeing with food waste and fallen nature making a tired piece wearable again. If the dyed fabric is no longer deemed wearable we make something beautiful by upcycling it into our handwoven wall hangings. The only item we buy new is the recycled cotton cord for our handwoven wall hangings. This cord is made from recycled textile from both landfill and production waste so we are still staying true to our ethos.
Every piece we bring into our studio has a past life, carries an interesting story and now begins a new journey with us.
It only made sense to align Wild Folk’s packaging with it’s values. For small to medium orders your item will be posted inside a 100% recycled paper envelope which is Blue Angel certified. If you order an item or many items too big for our envelopes your order will be shipped in a recycled kraft cardboard box wrapped in 100% recycled unbleached tissue paper that also carries the Blue Angel cert. All boxes are sealed with brown eco-tape because we believe you shouldn’t have to deal with excess plastic packaging when trying to make a more sustainable shopping choice.
We wash our products in a non-toxic laundry detergent from the Irish company Lilly’s Eco clean. We never, ever dry items in the tumble dryer, or run reworked denim through the dryer to give it that ‘lived in look’, we just spend more time distressing it for you.
Together we can make your purchase as less wasteful and as kind to the planet as possible.